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Our support service works 24/7 a weeks. If you have a question, you may write an e-mail at any time and receive your answer immediately.

Frequently Asked Questions




The following questions and answers are related to KeyForex. How it works and what this program is all about. New questions will be added if we feel it has general appeal and will create a better understanding for our visitors and members. Kindly look for answers to your questions here before using the "Support" features!

General Questions

Show Div Can I lose money?
There is a risk involved with investing in all high yield investment programs. However, there are a few simple ways that can help you to reduce the risk of losing more than you can afford to. First, align your investments with your financial goals, in other words, keep the money you may need for the short-term out of more aggressive investments, reserving those investment funds for the money you intend to raise over the long-term. It's very important for you to know that we are real traders and that we invest members' funds on major investments.
Show Div How can I keep my PC safe?
Security tips on how to avoid computer virus infection:
  • Do not execute programs from websites that you do not trust.
  • Never click on a link in an email supposedly coming from a bank. Banking institutions rarely contact their customers via email.
  • Always have an updated antivirus program running at all times.
  • Install a Firewall and have it running at all times.
  • Keep your Operating System updated to reduce the risk of virus infections.
Show Div Who manages the funds?
These funds are managed by a team of KeyForex investment experts.


Account Questions

Show Div How do I open my KeyForex Account?
It's quite easy and convenient. Follow this link , fill in the registration form and then press "REGISTER ACCOUNT".
Show Div Which e-currencies do you accept?
We accept PerfectMoney, EgoPay, Bitcoin, OKpay, STP, Payeer e-currencies.
Show Div How can I change my e-mail address, account number or password?
For security reasons e-mail can not be change by users and it needs to contact to admin, but for changing password, log into your KeyForex account and click on the "Edit Account". You can change your account number or password there.
Show Div What if I can't log into my account because I forgot my password?
Click forgot password link , type your username or e-mail and you'll receive your account information.
Show Div How can I change my password?
You can change your password directly from your members area by editing it in your personal profile.
Show Div How can I check my account balances?
You can access the account information 24 hours, seven days a week over the Internet.
Show Div May I open several accounts in your program?
No. If we find that one member has more that one account or more than one account with the same IP, the entire funds will be frozen. Also there is no referral commission for refer together with the same IP.


Deposit Questions

Show Div How can I invest with KeyForex?
To make a investment you must first become a member of KeyForex. Once you are signed up, you can make your first deposit. All deposits must be made through the Members Area. You can login using the member username and password you receive when signup.
Show Div I don't have an any ecurrency account. What should I do?
You can open a free account at PerfectMoney, , EgoPay, Bitcoin, OKpay, STP, Payeer.
Show Div How can I make a spend?
To make a spend you must first become a member of KeyForex. Once you are signed up, you can make your first spend. All spends must be made through the Member Area. You can login using the member username and password you received when signup.
Show Div How long does it take for my deposit to be added to my account?
Deposits will be updated as fast as you deposit or sometimes after a few hours. If you did not see you deposit in your account mail us your problem with batch number, wewill add it to your account as sooon as possible.
Show Div Can I do a direct deposit from my account balance?
Yes! To make a deposit from your KeyForex account balance. Simply login into your members account and click on Make Deposit ans select the Deposit from Account Balance Radio button.
Show Div Can I make an additional deposit to KeyForex account once it has been opened?
Yes, you can but all transactions are handled separately.


Interest Questions

Show Div Does a daily profit paid directly to my currency account?
No, profits are gathered on your KeyForex account and you can withdraw them anytime.
Show Div Do you pay interests for calendar days or business days?
We pay only Business days (Monday to Friday). Forex market is not working for Saturday and Sunday, so there is no any trade.


Withdrawals Questions

Show Div How can I withdraw funds?
Login to your account using your username and password and check the Withdraw section.
Show Div After the Withdrawal, when will the funds be available on my ecurrency account?
We Try to pay all withdraw requests instantly but if you didn't received your payments instantly please wait 24-48 hours then inform us about this issue.


Referral Program

Show Div Do you have a referral program?
Yes, we pay up to 5% from every amount of funds deposited by investors who used your unique referral link. You can see more details about our Referral Program here
Show Div Can I make several accounts?
If any member make several accounts In order to earn referral commission , his/her account will be frozen and the entire funds will be frozen.
Show Div How do you pay referral commission?
Referral commission is added to your Balance Available for Withdrawal ( PerfectMoney, EgoPay, Bitcoin, OKpay, STP, Payeer. ). Referral commission is paid via the same e-currency type ( PerfectMoney, EgoPay, Bitcoin, OKpay, STP, Payeer. ). as the one through which the deposit has been made.


Security Features
  • Sign up free and invest with peace of mind.
  • DDOS protection Server.
  • Unique Website security settings. Secure and anti hack script.
  • Safe and convenient investment interface.
Working E-currencies
Our accepted e-currencies:

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